Amidst the trials of the pandemic, St. Joseph’s fast-food industry is witnessing a remarkable resurgence, marked by enhanced profitability and a notable uptick in employee retention.
Both corporate giants and locally-owned establishments grappled with pandemic-induced challenges, navigating supply chain disruptions and workforce uncertainties. Melissa Stewart, General Manager at St. Joseph’s kfc” target=”_blank” rel=”noopener” title=”KFC” data-wpil-keyword-link=”linked”>KFC, underscores the pivotal role of frontline staff, emphasizing recruitment and retention as paramount concerns.
Utilizing online tools for streamlined interviews and offering digital training modules for aspiring managers, St. Joseph’s fast-food landscape is adapting to meet evolving workforce dynamics. Stewart highlights the career progression potential, noting that steadfast dedication can pave the way to lucrative management positions, as evidenced by her own trajectory within KFC.
The local market’s commitment to competitive wages further enhances its appeal. With starting pay rates surpassing the national average and managerial salaries averaging $27 per hour, St. Joseph’s fast-food scene presents promising prospects for career advancement. Larger chains like McDonald’s, Wendy’s, and KFC offer incremental wage increases and clearer pathways to management roles.
Even locally-owned establishments like Taco Bandido are capitalizing on this momentum, leveraging their deep-rooted community presence to foster enduring employee and customer loyalty. Shira Hemke, co-owner of Taco Bandido, underscores the value of seasoned employees in preserving cherished traditions and nurturing a sense of continuity.
Despite the influx of seasonal hires, including students, St. Joseph’s fast-food sector boasts commendable retention rates, a testament to its supportive work environment and upward mobility opportunities. With most establishments paying above the state minimum wage and actively nurturing talent, the pathway to management roles remains accessible for dedicated individuals across the region.