Chick-fil-A, known for its strong sales and high customer satisfaction, has been dethroned as America’s top fast-food restaurant. Despite its popularity, a surprising new contender has claimed the top spot in 2024.
USA Today’s latest 10 Best Readers’ Choice Awards reveal a shift in fast-food rankings. The awards, which are determined by votes from the publication’s readers, highlight top picks across various categories, including best fast-food burger, fries, regional chain, and overall chain.
In 2023, Chick-fil-A topped the list as the best overall fast-food chain, largely due to the enduring appeal of its classic Chicken Sandwich. However, this year, Del Taco, a regional Mexican chain with a strong presence in the West, has taken the lead.
Del Taco, known for its diverse Mexican menu featuring burritos, quesadillas, and nachos, as well as burgers and fries, now holds the title of America’s best fast-food chain. The restaurant also offers a dedicated breakfast menu and options for vegan and vegetarian customers.
This victory is notable as Del Taco did not make the top 10 list in 2023. kfc” target=”_blank” rel=”noopener” title=”KFC” data-wpil-keyword-link=”linked”>KFC secured the second spot in this year’s rankings, with Chick-fil-A coming in third.
Chick-fil-A, which is renowned for its chicken-centric menu and friendly cow mascots promoting “eat mor chikin,” remains a popular choice. Its classic chicken sandwich has been a consistent favorite for at least two years.
In another surprising twist, Del Taco also topped the list for best fast-food fries in 2024, a category previously won by McDonald’s in 2023. Del Taco’s crinkle-cut fries are praised for their ability to hold salt and crispiness, especially when topped with chili, queso, or carne asada.
Jack in the Box claimed second place for its seasoned curly fries, with McDonald’s coming in third.