Gerard Nicholas, a Herefordshire entrepreneur with over four decades of experience in expanding KFC franchise restaurants across three counties, has recently achieved remarkable recognition from the global fast-food brand. His franchise group, NNA Ltd, has been honored as the top UK and Ireland partner for 2023, clinching both the Partner of the Year and Operational Excellence awards in KFC’s latest franchise awards ceremony.
Operating the Hereford restaurant situated at the junction of Commercial Road and Stonebow Road, as well as KFC Ross on Wye at Ross Park, NNA Ltd stands out among KFC franchise partners. Competing with 32 other franchisees, the group secured these prestigious awards, reflecting its commitment to maintaining exceptional standards in product quality, service speed, and customer satisfaction.
The operational excellence recognition highlights NNA’s consistent adherence to food safety, health standards, exemplary cooking procedures, store cleanliness, and modern décor investments. A KFC spokesperson commended Gerard Nicholas and NNA Ltd, acknowledging their unwavering dedication to excellence, which has made them invaluable members of the franchise community.
With outlets across Gloucester, Cheltenham, Tewkesbury, Evesham, Cirencester, and beyond Herefordshire, Gerard Nicholas expressed pride in receiving this accolade as NNA celebrates its 42nd year. Reflecting on his journey since starting his career at a KFC in London in 1975, he attributed the success to strategic growth and investment in both the business and its people.
Nicholas extended gratitude to his dedicated team, emphasizing their hard work and commitment as pivotal to NNA’s achievements. He highlighted the significance of teamwork and shared values within NNA Ltd, underscoring the collective effort that led to these esteemed awards.
Competition for KFC’s top honors is fierce, with partners from across the UK attending the annual ceremony in London. With over 1,000 retail outlets across the UK and Ireland, KFC continues to expand its presence, driven by franchise partners like NNA Ltd, who exemplify excellence in the fast-food industry.